Arnev Goel
Sr. Vice President & Head – Channel & Service Operations
Fenesta Building Systems (DCM Shriram Ltd.)
About Arnev Goel
Arnev Goel is a seasoned industry leader with nearly three decades of cross-sector experience and deep expertise in sales and retail operations, strategy, market expansion, and service transformation, anchored in execution-led growth. As a core member of the senior leadership team, he combines sharp commercial acumen with structured, process-driven execution to build customer-centric, scalable, and sustainable business models across India and international markets, supported by strong dealer and showroom ecosystems. His leadership has enhanced sales effectiveness, elevated customer experience standards, and institutionalised robust service frameworks backed by standardised SLAs and strengthened service infrastructure. In the evolving fenestration landscape, he champions lifecycle ownership by seamlessly integrating channel, sales, and service functions, fostering trust, driving operational excellence, and delivering long-term value.
