Commitment and Windows came together, yes quite literally!
Saturday 28th June, morning in Gurgaon saw a new wave being created by the Window Installers and Fabricators. The occasion was “Window Installation Workshop”. Installers and Fabricators from the entire North India turned up for the event. The prime objective of the workshop was to educate and help the Installers with a better mechanism for Window Installation. Also, this workshop was to enforce effective interaction amongst all the stakeholders. Being an industry that demands efficient communication, a committed platform like this really offers more than remaining just a workshop.
The major concentration points started with
- Emphasize more use of safety installation methods
- Commercial aspects of installation
- Methods for improving functionality
- Importance of installation timing
- Better installation techniques
The interactive event took a head start with the organizers communicating in the local dialect to comfort the Installers. When the rapport was seen to be establishing, enthusiastic installers who had come from all over New Delhi and nearby places started stating their individual preferences and brought to notice bottlenecks in the process of Window Installation. Later in the event, an enactment of four people happened. To talk and understand the mindset and perspective of respective stages of the profession; this team of four was formed to play different roles of the Client and Installer etc. This discussion cum chit-chat was the key take away as it bridged the gap between stalwarts and small scale installers. Issues of timings and overpromising were prominently emphasized.
As the event and flow progressed there were dedicated presentations from Wuerth and McCoy Soudal to suggest the differences between current and improved processes in the Window Industry.
The need for benchmarking all the related parameters popped up very discretely during the discussion. The alarming need for creating standards was agreed upon by everyone. But limitations of price, delivery and organizations standards are what was/ is acting as a deterrent. If beforehand primary training is given to all the related stakeholders on the specification of safer and better means of Window Installation, would change the scenario many folds and in no time.
Key takeaways –
- Commitment – Commit what you can deliver, do not follow the property of “Over-Promising and Under-Delivering”. Instead, say 40 days and deliver in 35 days. This is the center point of delight for your customer as you will end up delivering before time. (Under-Promise and Over-Deliver)
- Standardization – One of the alarming requirements and need of the industry is Standardization. Setting quality standards organizes a process and further helps reduce deterioration in every minute field to as big as quality
Amongst an array of hundred guests in the event some attendees were Green Fenestration, Window Magic, Deceunick, Wintech, Wuerth, Skyframes, Fenesta windows and doors, Lingel Window, Rehau Polymer, DNV, Encraft upvc windows, Shiva Steel, Aptus, McCoy Soudal etc.
This was an initiative by uPVC Window and Door Manufacturers Association (UWDMA).
UWDMA is registered under the Society Registration Act of XXI,1860, with the Office of Registrar of Societies, Government of NCT Delhi, as per S/63770-2008 dated october 31st, 2008. It is a non-profit body formed to create value proposition benefitting all from use of uPVC windows and doors across India.The Association is committed to make every effort in bench-marking related parameters for creating standards. Standards thus created are aimed to stipulate technical specifications of uPVC window and doors for uPVC profile extruders, fabricators and installation process.
President – Ajay Khurana – REHAU, Vice President – JatinderWasan – Skyframes, Treasurer – Y P Singh – Fenesta, Technical – UllasGuliani, Head of Training – Mario Schimdt – Lingel, Marketing – Amit Malhotra – McCoySoudal
For details contact: Rajiv Gupta, Secretary, UWDMA
M: +91 9868460337, E: email@example.com, www.uwdmaindia.org