Home > News > We Believe in Offering the Best for our Customers to Value their Money
post detail page top
We Believe in Offering the Best for our Customers to Value their Money
Klimas Wkręt-met is 30+ years old and is among the fastener manufacturers in east and central Europe. Tell us about the brand’s entry into the Indian market and the major achievements since then?
Klimas Poland set up their first office in Asia in February 2020 along with a warehouse facility. Indian market is very vast and there is huge potential for façades and fenestration sector – be it curtain wall glazing, aluminium/uPVC/wood/ steel windows and doors, fire doors, railings, louvres, fins, GRC panels etc. There is a great opportunity and we have solutions for various base materials.
Since the last 18 months, KLIMAS products have been supplied to more than 850 customers across India for various trades and we had been part of several iconic projects in varied segments already in the first year. We are associated with top OEM brands in windows, railings, doors, ventilated facades, GRC, etc. and are supplying them with our fasteners regularly.
Kindly brief us on your products and services offered in India?
We supply the following categories of products:
1. Polyamide frame anchors for installation of uPVC, aluminium, steel, wood windows, and doors.
2. Polyamide frame anchors for installation of GRC facades, stone dry cladding, ventilated facades, ACP cladding.
3. Metal wedge anchors for curtain wall glazing, unitized /semi unitized facades /dry cladding/ ACP cladding.
5. Polyamide anchors & metal and chemical anchors for glass railings, balustrades, etc.
6. Polyamide and metal wedge anchors for louvres, fins, etc.
Our services include:
Technical support in terms of design calculations for anchor selection
On-site demos and training to increase the know-how among the users
Factory training in terms of correct usage of KLIMAS screws
On-site anchor pullout testing across India
With our main warehouse in Mumbai and nine warehouses in India, we ensure on-time delivery of KLIMAS products.
Tell us about your manufacturing facilities, distribution systems and future expansion plans?
KLIMAS’s headquarter is in Poland with four manufacturing plants. The total covered area is 80,000 sq m with high-tech modern machines which makes KILMAS one of the largest fastener producers in Europe.
We supply globally to more than 65 countries and mainly through our exclusive partners. In India, we are the first company to have Display Centers across major 10 cities with warehouses through our exclusive partners to ensure on-time deliveries.
In 2022, we plan to extend our network to another six states of India. We are also targeting to reach Tier-II and Tier -III cities through a network of dealers under our exclusive partners to ensure the KLIMAS brand reaches users in these cities, towns, etc. In the next 5 years, our aim is to be reckoned as the best fastener solution providers for the fenestration industry across India and also for other application areas too as our range is vast.
How do you ensure customer satisfaction and long-time relations?
We believe in offering the best for our customers to value their money – with the most optimised solutions for their applications.
Ensure on-time deliveries through our exclusive partners with stocks available across major cities in India, this helps in reducing extra courier or air freight costs.
Fair pricing is very important; the aim is to offer fair pricing to all fenestration segments thereby adding value to their product and systems, system as we believe if the pricing is right every fabricator will opt for a good quality product, thereby avoiding the cheap quality products available.
On-time technical support is important, and we are committed to ensuring technical support is provided within 24 hours.
Pull-out Anchor Testing is a very important aspect, and the company has invested in 15 testing machines to ensure on-time service.